Warranty conditions.
You have a standard 2-year warranty on your Staudt watch from the date of purchase. Our warranty covers material and manufacturing defects identified by our watchmakers. This includes parts such as: the movement, crown, dial and watch case. If any of these parts are found to be defective due to a manufacturing defect, we will repair or replace it free of charge, depending on the nature of the defect.

Warranty exceptions.
The following situations and damages are not covered by our warranty:

1. Theft, loss, natural disasters (such as floods or earthquakes), and accidents (e.g., heavy impacts, crushing, or dropping).

2. Damage caused by misuse or improper handling of the watch.

3. Wear and tear of the case, band, clasp, or buckle, including scratches on the glass.

4. Damage caused by opening the watch by anyone other than the Staudt service center.

5. Routine maintenance services, such as cleaning or oiling, are excluded from the warranty.

6. Deviation and/or defects in the movement caused by exposure to magnetic fields.

7. Damage caused by water ingress as a result of not having the water resistance tested in time by an authorized retailer or our Staudt service center.

Water resistance.
To maintain the water resistance of your watch, it must be tested every two years by an authorized retailer or at our Staudt service center. At the Staudt service center, this service is free of charge, but retailers may charge for it. If this test is not performed (or not performed in time), the coverage for water damage will be void.

How do you claim the warranty?
Should you encounter a defect covered by the warranty, please contact the retailer where you purchased the watch or submit your claim via www.staudtchronometrie.com/warranty. We will guide you through the next steps. Shipping costs to our service center are the responsibility of the customer, but we will cover the return shipping costs in the event of a valid warranty claim.

Service and maintenance.
For routine maintenance and service, you can visit our Staudt service center. Current rates and maintenance options can be found at www.staudtchronometrie.com/maintenance.

Extend warranty.
The standard warranty period can be extended to a total period of 4 years, provided you register your watch within 30 days of purchase at staudtchronometry.com/register. This additional warranty is subject to some conditions, check these at staudtchronometrie.com/extra-guarantee-conditions